FAQ - Frequently asked questions

Frequently asked questions

Product questions

Which Thrustmaster steering wheel models are your products compatible with?

Our products are compatible with the most popular Thrustmaster racing wheel models, including the T300, T500, TX, TS-PC, T-GT, and more. Please check the specific product description to ensure compatibility.

Are magnetic blades easy to install?

Yes! Our magnetic vane modules are designed for easy installation. They require no specialized tools or technical skills.

Does the wheel lock fit every swivel chair?

Our Forcemaster lock is universal and fits most standard swivel chairs. It's available in a variety of colors to match your setup.

Shipping and delivery

How long does it take to process an order?

Standard order processing time is 1-3 business days. Once your package ships, you will receive a tracking number.

What are the shipping costs?

Shipping costs depend on the chosen shipping method and are automatically calculated during order completion.

Returns and complaints

Can I return the product?

Yes, you have the right to return the product within 14 days of receiving the shipment, in accordance with Polish consumer law.

What to do if the product is damaged?

If you receive a damaged product, please contact us immediately via our contact page. We will help you resolve the issue as quickly as possible.

Payments

What forms of payment do you accept?

We accept all popular payment methods available through Shopify Payments, including credit cards, debit cards, and fast online transfers.

Is shopping in the store safe?

Yes! All transactions are encrypted and secured by Shopify, one of the most secure e-commerce platforms in the world.

Contact

How can I contact you?

You can contact us via the contact form or directly at the email address provided on the contact page.